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Jackie is our dedicated advanced hi-tech trainer and coach to our team on all things skin and this week she’s kindly shared her advice with us on all things Fraxel:Refine.


Q. What is Fraxel?

A. Fraxel re:fine is the worldwide gold standard in anti-ageing lasers, resulting in smoother, younger-looking skin. Fraxel re:fine rejuvenates your skin safely, effectively and quickly. By stimulating the growth of new collagen from the inside out, Fraxel re:fine can eliminate dark spots and actually prevent fine lines from appearing! This enables you to keep that youthful radiant, healthy glow and put your best face forward at any age. It’s suitable for all skin types including Asian and dark skin colours. 


Q. How will it improve my skin? 

A. It is designed to give you smoother, younger, fresher looking skin with improved tone and texture. It is fantastic for reducing fine lines and wrinkles around the eyes and reducing the appearance of unwanted brown spots. Mild acne scarring can also be treated.

Results can be visible within a week of treatment. Your skin will progressively improve over the next few months as the healing process that rebuilds your own natural collagen and elastin continues and replaces your damaged tissue. Optimal improvement is seen in two to three months after your treatment course has finished.


Q. How many Fraxel treatments will I need? 

A. That will depend on the condition of the skin that we are trying to improve, but generally, a great result is seen from three Fraxel and LED Light Therapy treatments, spaced approximately three to four weeks apart and then we can discuss further treatments if required.

Q.How much downtime will I need after Fraxel?

A. There is very little downtime. The downtime is redness, erythema, which makes you look like you have been for a good run and a small amount of swelling. This can be eased with cold compresses, sleeping elevated and not stimulating your skin with things such as alcohol or exercise for the next 24-48 hours. You can also wear mineral makeup directly after treatment too. We do add that each person will respond differently to how much redness and swelling they experience. We usually treat Fridays to minimise downtime from work commitments.


Q. Who does it suit? 

A. Perfect for those aged over 40 who are concerned about wrinkles and fine lines, lack of firmness, discolouration and lacklustre skin. Fraxel re-establishes the contours of the face, reduces wrinkles all over the face, improves skin firmness, refines texture, delivers visible results to delay ageing around the eyes, reduces acne scarring (in all ages) and evens out skin colour, treating sun damage and stubborn pigmentation. Fraxel re:fine can be used on all skin colours, from very fair to very dark.


Q. What happens during treatment? 

A. typical Fraxel treatment is completed in about 30 to 45 minutes, but we allow an appointment time of two hours for pre and post care. Most of our clients describe a ‘prickling’ sensation during the treatment. A topical anaesthetic is applied before the procedure to minimise discomfort and cold air is applied throughout the treatment, which helps combat the heat your skin generates.


Q. Does Fraxel hurt?

A. Fraxel is slightly uncomfortable and feels like pins and needles over your skin. We use a topical anaesthetic as well as cryo cooling device to assist in minimising the discomfort.

Q.Can Fraxel treat acne scars? 

A.Yes depending on the depth of the scar. The Fraxel:Refine model we use will not treat deep acne scars, but it can lighten more superficial acne scarring. If a client has deeper scarring or lines we can recommend them to the next level of treatment options. 


Q. How does Fraxel compare to other laser treatments?

A. Fraxel is a gold standard laser, and along with Clear & Brilliant, uses patented technology and science to give a very even and safe treatment to the client.


Q. What will my skin look like immediately afterwards? 

A. Fraxel is designed to have minimal downtime. After the procedure it is common to experience a sunburned feeling but this usually diminishes after two to three hours. Some clients experience a mild swelling and puffiness for two to three days. Clients can wear make-up to reduce the sunburned appearance and it is imperative to wear a sunblock after the treatment to protect your skin. 


Q. How should I care for my skin after a Fraxel laser treatment?

A. This is the most important part. Sunblock is the key to getting the best longevity out of a Fraxel treatment and also very important to use as the skin will be more photosensitive for 4 - 6 months. This is because the new skin is like a baby's bottom and needs to be treated thus until it is ready to move into more active skincare. Fraxel is a resurfacing laser so it is replacing old tissue with new tissue, so the better you look after your skin after treatment, the better results you will achieve.


Q. How long does it last? 

A. We recommend a “top up” course every two to three years.


Q. How much is a course? 

A. Our 'Renew You' Package includes three Fraxel re:fine Laser treatments and three LED Light Therapies for $2,400 (or 10% deposit then $41.53 per week on our easy payment plan.)

Consultation with our laser specialists is a prerequisite for Fraxel. The $55 cost is redeemable on treatments booked on the day.

Learn more about our direct debit option, which allows you to pay off your course over 12 months.

Single Fraxel treatment $999. Pricing may vary following consultation.

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